Clever Clogs

 

Returns

While we hope that you’re always delighted with your order, we understand that there are occasions you may want to return items. If you do wish to return an item we are happy to exchange or give you a full credit.

Returns Policy

Clever Clogs is more than happy to exchange or refund goods purchased online for up to 14 days of receipt, provided goods are returned to our online store in their original, unused condition with the original packaging and tags.

All undamaged correctly returned products will be refunded to your account within 7 days. We will reimburse postage for damaged, defective or incorrectly sent items only.

We reserve the right to refuse a returned product that is damaged by the recipient due to lack of care or disregard of care or washing instructions.

Sorry there is no return on sale items

How to Make a Return

Simply email us with your choice of exchange or refund then post your clogs back to us at

Clever Clogs
279 Kern Rd
RD1
Pukekohe

Please make sure you give us a daytime telephone number or your email address so we can contact you.

Once we have received the returned products we will notify you by phone or email of your exchange or refund entitlement.

Goods are returned to Clever Clogs at your own expense unless the item is faulty. Please ensure all items are packaged securely and are returned to us by registered mail with a tracking number. Please note that Clever Clogs is not responsible for the damage or loss of items being returned.

Exchanges

You can exchange any goods within 14 days of purchase. If you wish to exchange an item please contact us as soon as possible to reserve another item. Contact us by email This email address is being protected from spambots. You need JavaScript enabled to view it. as to what clogs you would prefer. If the same style is being exchanged for a different size or colour, once we receive your return we will send out your new item/items free of charge.

Refunds

Your refund will be credited back to the original purchases account . Please be aware it may take several days for the refund to show in your account.