Terms & Conditions

Online Terms & Conditions

Delivery Order Update

Covid 19 Update: Due to being required to close all manufacturing for 2 months both Sanita and Glerups have run low on stocks. Please let us know if we do not have what your require so we can give you a time frame on delivery. Thanks Karol

This Terms and Conditions document governs the use of Clever Clogs Online Service (the Service) including shopping and participation in promotions run by Clever Clogs. You can access this Agreement at any time from the top of any page of the site.

By accessing, browsing or placing an order on this website you agree to be bound by the associated terms, conditions, disclaimers and limitations of liability (Terms & Conditions). Clever Clogs will over time provide content and information which children may find interesting and may wish to access. However, no one under the age of 13 years is allowed to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on the Service. We Reserve the Right to:

  • To make changes to our site and these terms and conditions, product descriptions and prices and such changes will take effect from the time they are published on this site.
  • To cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.
  • That all orders are subject to availability of stock
  • In the event that an item is no longer available after we have accepted your order, we will contact you directly and ask if you would like a refund or if you would like to wait for stock to come in and continue with your Website order.
  • Take reasonable steps to verify that the order and credit details are bona fide.


The name that will appear on your statement will be Clever Clogs

Business Trading Name is Karol Stephens T/A Clever Clogs. Clever Clogs is a fully New Zealand owned and operated company.

When you place an order, we will require your name, email address, credit/debit card, phone and address details.

This information is required in order to process your request or inform you of acceptance of our order. You will be asked to register as a member of Clever Clogs.
Apart from the many member benefits, including receiving regular emails containing information on new product arrivals and promotions, your shopping address details will be filed saving you the effort of entering these details each time you checkout. You can remove yourself from the email list by using the link at the bottom of each email or by contacting customer services.
After placing an order online we will provide you with confirmation that your order has been received but this is not confirmation that your offer to buy the items has been accepted. Our contract for the sale of our products will only exist once an order has been accepted, processed and dispatched to you.
Should there be an issue with your order, one of our customer service team will contact you either by phone or email.

Products and Purchasing

Price, Currency & GST

All prices on this website are stated in New Zealand Dollars (NZD) and are inclusive of the 15% Goods & Services Tax (GST). Orders will be processed in New Zealand Dollars (NZD), we do not accept payments in other currencies. Clever Clogs reserves the right to change prices of goods advertised on this website without notice
. Clever Clogs does not guarantee the price of any item listed on this website until your order has been processed. Whilst Clever Clogs takes steps to ensure the price and details of products listed are correct, if they are incorrect, Clever Clogs reserves the right to cancel the order and refund.

Payment and Security

Products displayed on the site can be purchased using a secure online Mastercard and Visa transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment.
Any orders received by Clever Clogs through this website constitute offers and are subject to acceptance by Clever Clogs in its absolute discretion. Orders will not be despatched until payment is received in full.

Product Availability

Offers on special product mark downs or sale items are available until stocks sell out. All orders are subject to availability of stock and confirmation of the order price.

Product Details

We make reasonable efforts to ensure that all information on this site is accurate and kept up-to-date. However, any description of the goods is given by way of identification only. We do not warrant that the description of goods or other content of this site is accurate, complete, reliable, current or error-free. We cannot be responsible for any errors or omissions or for the results arising from the use of such information.

Product Pictures

All colours of products are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this website due to computer picture resolution and individual monitor settings.

Changing an Order

It is not possible to change your order once it is submitted however if you've decided you chose the wrong style, colour or size just send me an email and we will send what you want (provided it has not already left)

Easy Exchange/Return: We have a 100% return guarantee, If what you ordered isn't quite what you wanted please post it back to us and we will refund you in full. If you have ordered the incorrect size we are happy to exchange, however it will be up to you to pay the return cost and additional postage to send the new size.


International Delivery

If you order through our website we are unable to give freight pricing on delivery of goods internationally at this time. Please contact us for pricing.

Intellectual Property

Images, text, site design, logos, graphics and any other content and software on this site, including their arrangement, selection and assembly, are the property of Clever Clogs, unless specified otherwise. You may use this web site only for your personal and non-commercial purposes.
Except to the extent permitted by relevant legislation, you must not use, copy, modify, transmit, store, publish or distribute any material on this web site or create any other material using material on this web site, without obtaining our prior written consent. Unauthorised use of the images, designs and other materials appearing on this site may violate copyright, trademark and other applicable laws and may result in criminal or civil proceedings and penalties.

Use of the Service by You

Your right to use the Service is personal to you. You may not authorise others to use the service, and you are responsible for all of your own use of the Service. You may not download, modify, transmit, or otherwise us any material from the Service for public or commercial purposes. The Service's content, information and advice is free of charge (unless otherwise stipulated).

However you are responsible for your own network and connection charges. Other than connecting to Clever Clogs servers by HTTP requests using a web browser, you may not attempt to gain access to Acorns servers by any means - including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.

You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others' use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, Clever Clogs and/or the Service.


This Service provides general information about Clever Clogs and the products and services they offer. The information contained in the Service has been prepared solely for the purpose of providing information about Clever Clogs and the services and products they offer.

Clever Clogs reserves the right to change, delete or move any of the material on the Service at any time without notice. Clever Clogs and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service.
This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.

Liability and Guarantees

If you are requiring goods from us for business purposes, then the Consumer Guarantees Act 1993 does not apply. Nothing in these Terms and Conditions is intended to be MCM-136860-1-D1-V2:GT inconsistent with consumers’ rights under that Act. If there is any inconsistency then the Act shall prevail.
To the maximum extent permitted by law we shall not be liable for any loss of profits or any consequential, indirect or special loss, damage or injury of any kind whatsoever suffered by you arising directly or indirectly from any breach of contract or any negligence by us. Our liability for any loss, damage or injury to you shall not in aggregate exceed the contract price of the goods supplied.

Clever Clogs will not in any case be liable for any lost profit (direct or indirect), deletion or corruption of electronically or digitally stored information or incidental, consequential or special damages arising out of or in connection with this website, the content and the products and services available or accessible on the website.

Governing Law

Any agreement arising between us shall be interpreted and governed by the laws of New Zealand. Any disputes arising under the agreement or related to this site shall be dealt with by the courts of New Zealand. MCM-136860-1-D1-V2:GT

Customer Guarantee

Clever Clogs will always endeavour to provide the best quality and customer service when possible to ensure you the customer will always be delighted.
If you have any queries regarding these terms and conditions or shopping with Clever Clogs, please email karol@cleverclogs.co.nz or call 021 029 73840.